Services
Emery-Waterhouse Retail Services
- Emery-Waterhouse Website
- Special Order Express
- Pneumatic Tool Repair Service
- Store Layout Planning
- Assortment Planning
- Category Management (Merchandise Productivity Review)
- Co-op Advertising
- Custom Demographics & Market Potential Reports
- Price Studies
- Customer Satisfaction Assessment
- Business Plans
- Conversion Plans
Emery-Waterhouse Website
Our entire catalog is available on our website. We provide customers with access to real-time information and you may customize your pricing and website functionality for your users. With the ability to reserve inventory, receive the best promotional price on any item, and identify the top sellers, we make it easier for you to do business.
Special Order Express
This website allows you to purchase a wide array of items you don't normally stock from our warehouse and ship them directly to your customer or to your store on your next truck trip with identifiable paperwork. This feature enables you to significantly increase the number of items available to your customers.
Pneumatic Tool Repair Service
Our Pneumatic Tool Repair Service is a value-added service for our customers that helps you increase loyalty, sales and repeat business for your store. We are an authorized service repair center for Paslode, Bostitch, Senco, Hitachi, DeWalt, and Porter-Cable. We offer a one-week turnaround on most repairs. We pick up and drop off the tools on your regularly scheduled truck trips.
Store Layout Planning
Plan your sales floor for maximum efficiency and profitability. Ensure your store has proper traffic, departmental and product adjacency flow.
Store Fixtures: Customized fixture layout recommendation and quotes from fixture providers.
Store Signage: We help you plan and order your interior and exterior signage.
Assortment Planning
We provide a customized retailing strategy. We focus on your store's strengths and positioning to develop the right assortment for your business. Project Concepts — a flexible, monthly promotional display/end cap program designed to provide merchandising solutions for both hardware and pro-lumber dealers.
Category Management (Merchandise Productivity Review)
We provide review, analysis, and re-assortment of categories. This results in highly productive inventory and increased space productivity. We will provide you with the right items, brands, focus, facings, size, and scope within a department to increase profitability.
Co-op Advertising
We reimburse 50% of your advertising costs for participating vendors, up to 2% of your annual warehouse purchases. Types of advertising include print, radio, and TV.
Custom Demographics & Market Potential Reports
This tool helps you focus store assortments and marketing efforts on the market potential and expected growth in your trade area. It identifies consumer household characteristics and market potential by product department.
Price Studies
This market-based approach to pricing addresses the price gap between you and your competition.
Customer Satisfaction Assessment
This assessment measures the opinions of your DIY customers by identifying and prioritizing areas for improvement in comparison to your competition. It offers valuable insights pertaining to where the investment of time and money will produce the greatest payoffs.
Business Plans
Creating a business plan is a simple process designed to identify your business needs and how Emery-Waterhouse can assist in achieving your strategic goals. Through a joint effort, resources are properly allocated to those activities that provide the most benefit to your business.
Conversion Plans
At Emery-Waterhouse, we develop a customized implementation plan for each new customer. With your input, we create a timeline and assign responsibilities for all phases of the conversion. This detailed plan allows for an easier and more efficient transition, therefore minimizing any disruptions to your business.